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April 01, 2007


Outstanding work Matt. I was just agonizing over a system of metrics at the behest of my COO and here I find it all wrapped up, with a bow on.

So, I've borrowed it and announced implementation to all our employees, starting this very quarter. I expect it to exceed all other performance measures I've used, which, at best, achieved 103% improvement.

Excellent. We are looking at how to implement this across our entire portfolio!

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